Clinic policies
Clinic Policies
What to know before your visit to Demo Wellness Clinic: booking, cancellations, payments and more.
Last updated: date to be confirmed on approval
TemplateDemo wording. Specific policy details appear once the clinic supplies and approves them.
Booking appointments
You can book an appointment online or by phone. Each treatment on our Services page shows whether it can be booked directly or begins with a consultation.
If you have any questions about your booking, please contact the office you booked with.
Policy details pending clinic approval
Cancellations and rescheduling
If you need to cancel or reschedule, please let the office know as early as possible so the time can be offered to another patient.
Policy details pending clinic approval
Late arrivals
Please arrive a few minutes early to complete any paperwork. If you’re running late, call the office to let them know.
Policy details pending clinic approval
Deposits and payments
Current prices are listed on our Pricing & Packages page. Please ask the office about deposits and payment when you book.
Policy details pending clinic approval
Refunds, packages and memberships
See what each package and membership includes in the packages section of our pricing page, and ask the office about the terms that apply.
Policy details pending clinic approval
Consultations and treatment eligibility
Some treatments begin with a consultation so a provider can review your goals and health history. Whether a treatment is suitable for you is decided by a licensed provider, and a consultation does not guarantee that a treatment will be offered.
Please share your full health history and any medications at your consultation. Common questions are answered in our FAQ.
Policy details pending clinic approval
Younger patients
If you’re booking for a younger patient, please contact the office before booking.
Policy details pending clinic approval
Accessibility
If you have access needs, please tell us when you book so we can prepare for your visit. Entrance, parking and accessibility details for each office are on our Locations page.
Policy details pending clinic approval
Questions about these policies
If anything here is unclear, contact us or call the office you plan to visit before booking. You can also browse our FAQ.
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